Thanks for purchasing our products and subscribing to our service at www.malibtech.com
We offer full money back guarantee on all purchases made made on our website, but under certain conditions. We invite you to read the conditions explained in more detail below, in order to see the condition that applies to your situation, while following the correct procedure.
If you are unhappy with the product that you have purchased from us, please let us know. Our Returns & Refund Policy gives you up to 15 days to return or exchange a product purchased online with a valid receipt. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You are eligible for a full refund within 15 calendar days of your purchase.
After the 15 day period, we cannot offer you a refund or exchange. We encourage our customers to try the product or service in the first 10 days after their purchase to ensure it meets your needs.
To be eligible for a refund or exchange, all physical products must be packed in the original, unmarked packaging including accessories, labels, labels, bonus item, manuals and documentation that shipped with the product. If the article is returned unopened in the original box, we will exchange it or offer you a refund based on your original method of payment.
Refunds
Once your returned article is received and inspected, we will send you an email to notify you that we have received your returned article. We will also inform you if your refund has been approved or refused.
If your request is approved, your refund will be processed, and credit will automatically be applied to your credit card or original payment method within 14 calendar days. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you have done all of this and you still have not received your refund yet, please contact us at malibtechs@gmail.com